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What We Treat

At Doctor Hub, we provide comprehensive care for a wide range of medical conditions through our telehealth platform. Below is a list of some of the most common conditions we treat, organised by category for your convenience. Of course, this is not an exhaustive list – our GPs are equipped to address many other health concerns beyond these common conditions.

Common Medical Conditions

Skin Conditions

Acne

  • Acne is a common skin condition that occurs when hair follicles become clogged with oil and dead skin cells, leading to pimples, blackheads, whiteheads, or cysts. It most often affects the face, back, and chest and can range from mild to severe. While acne is commonly associated with adolescence, it can affect individuals of any age.
  • During an online consultation, our GPs can assess your acne based on visual symptoms and medical history, offering treatment plans that may include topical or oral medications, lifestyle adjustments, and skincare advice. For moderate to severe cases, prescription treatments such as retinoids, antibiotics, or hormonal therapy may be recommended. With proper management, acne can significantly improve, reducing the risk of scarring and boosting confidence.

Eczema (Dermatitis)

  • Eczema, also known as dermatitis, is a chronic skin condition that causes inflammation, redness, itching, and dryness. It most commonly affects the hands, face, elbows, and knees. Eczema often flares up due to triggers such as allergens, stress, irritants, or weather changes.
  • An online consultation with our GPs can help identify the triggers of your eczema and create a personalised treatment plan to manage flare-ups. Treatments typically involve emollients to keep the skin moisturised and topical corticosteroids to reduce inflammation during flare-ups. By managing your condition with proper care and avoiding triggers, you can significantly reduce flare-ups and maintain healthy skin.

Psoriasis

  • Psoriasis is a chronic autoimmune condition that causes skin cells to multiply rapidly, resulting in the buildup of thick, scaly patches on the skin. These patches are often red, itchy, and can be painful. Psoriasis most commonly affects the scalp, elbows, knees, and lower back, but it can appear anywhere on the body. It can range from mild to severe and may be triggered by stress, infections, or injury.
  • During an online GP consultation, your doctor will evaluate your symptoms and recommend treatments to manage flare-ups. These may include topical creams, moisturisers, and prescription medications such as corticosteroids or vitamin D analogues. In more severe cases, systemic medications or biologic therapies may be recommended. While there is no cure for psoriasis, with the right treatment plan, flare-ups can be reduced, and the condition can be effectively managed.

Athlete’s Foot

  • Athlete’s Foot, or tinea pedis, is a common fungal infection that affects the skin of the feet, typically between the toes. It causes itching, redness, cracking, and flaking, and can spread to the toenails and hands. The infection thrives in warm, damp environments like gym locker rooms, swimming pools, or sweaty shoes, making it especially common among athletes.
  • During an online GP consultation, your doctor can diagnose Athlete’s Foot by assessing your symptoms and medical history. Treatment usually involves antifungal creams, sprays, or powders to eliminate the infection and prevent it from spreading. Your GP will also offer advice on maintaining good foot hygiene and how to prevent reinfection by keeping your feet dry and clean. If the infection is severe or recurrent, oral antifungal medications may be prescribed.

Rosacea

  • Rosacea is a chronic skin condition that causes redness, flushing, visible blood vessels, and small bumps on the face, often mistaken for acne. It typically affects the cheeks, nose, forehead, and chin. Rosacea flare-ups can be triggered by factors like sunlight, stress, hot drinks, and spicy foods, and it tends to be more common in adults over 30 with fair skin.
  • An online GP consultation can help diagnose rosacea and identify potential triggers. While there is no cure for rosacea, treatments can help manage symptoms and prevent flare-ups. Your GP may recommend topical or oral antibiotics, lifestyle changes, and skincare products suited for sensitive skin. For more severe cases, prescription medications such as topical metronidazole or azelaic acid may be advised to reduce inflammation and redness.

Fungal Infections (e.g., ringworm)

  • Fungal infections like ringworm are caused by dermatophytes (fungi) that affect the skin, scalp, or nails. Ringworm is highly contagious and appears as a circular, red, scaly patch with a clear centre. Fungal infections can also cause athlete’s foot, jock itch, and nail fungus, depending on the area affected. These infections thrive in warm, moist environments and are commonly spread through skin contact or shared items like towels.
  • During an online GP consultation, your doctor can diagnose a fungal infection based on visual symptoms and recommend appropriate treatments. Over-the-counter or prescription-strength antifungal creams, ointments, or oral medications are often prescribed to clear the infection. Your GP will also provide advice on preventing reinfection, such as proper hygiene and avoiding contact with infected areas.

Cold Sores

  • Cold sores are small, fluid-filled blisters caused by the herpes simplex virus (HSV), typically appearing around the mouth or lips. The virus remains dormant in the body and can be triggered by stress, illness, sunlight, or hormonal changes, leading to periodic outbreaks. Cold sores are contagious, especially during active flare-ups.
  • In an online consultation, your GP can diagnose cold sores based on visual symptoms and recommend antiviral treatments to reduce the duration and severity of outbreaks. These treatments may include topical creams or oral medications like acyclovir or valacyclovir. Your GP can also offer advice on managing triggers and preventing the spread of the virus to others.

Skin Infections (e.g. Cellulitis)

  • Cellulitis is a common bacterial skin infection that causes redness, swelling, warmth, and tenderness in the affected area, typically the legs, though it can occur anywhere on the body. It often develops when bacteria, such as Staphylococcus or Streptococcus, enter the skin through cuts, scrapes, insect bites, or other injuries. In some cases, cellulitis may be accompanied by fever, chills, or swollen lymph nodes.
  • During an online GP consultation, your doctor will assess the area of infection and evaluate your symptoms to confirm the diagnosis. If cellulitis is suspected, your GP will prescribe a course of oral antibiotics to treat the infection. You will also receive advice on elevating the affected area to reduce swelling, applying warm compresses, and keeping the skin clean. If there are any signs of worsening infection, such as increased redness, spreading, high fever, or if the infection does not improve within a few days, your GP will advise you to seek urgent in-person care, as severe cases may require hospitalisation or intravenous antibiotics.

Respiratory Conditions

Asthma (non-severe)

  • Asthma is a chronic condition that affects the airways, causing them to become inflamed and narrowed, which leads to difficulty breathing, wheezing, coughing, and chest tightness. It is often triggered by allergens, exercise, cold air, or stress. While severe asthma requires immediate medical attention, non-severe asthma can be managed through lifestyle adjustments and regular use of medications like inhalers.
  • During an online consultation, your GP can review your asthma symptoms, assess your inhaler technique, and adjust your treatment plan if needed. They may prescribe inhalers (both preventive and rescue inhalers) and provide advice on managing triggers. If your symptoms are well-controlled, online follow-up appointments can help monitor your condition and prevent flare-ups. However, if symptoms worsen or become unmanageable, your GP will advise seeking in-person care.

Allergies (Mild)

  • Allergies occur when the immune system reacts to substances such as pollen, dust mites, pet dander, or certain foods, leading to symptoms like sneezing, itching, watery eyes, and congestion. Mild allergies, including hay fever, can be managed with over-the-counter or prescription medications and avoidance strategies.
  • An online GP consultation can help identify your specific allergens through a review of symptoms and history. Your doctor may recommend antihistamines, nasal sprays, or eye drops to manage symptoms. If necessary, they can prescribe stronger medications or advise on lifestyle changes to reduce exposure to triggers. In cases of persistent or worsening symptoms, your GP may refer you for allergy testing or immunotherapy to help desensitise your immune system over time.

Bronchitis

  • Bronchitis occurs when the bronchial tubes, which carry air to the lungs, become inflamed, leading to a persistent cough, chest discomfort, and mucus production. Acute bronchitis is often caused by viral infections, such as the common cold or flu, and can last for several weeks. Chronic bronchitis, on the other hand, is a long-term condition often linked to smoking or exposure to irritants.
  • In an online GP consultation, your doctor can assess your symptoms, review your medical history, and recommend appropriate treatments. For viral bronchitis, treatment may include rest, fluids, and over-the-counter medications to relieve symptoms such as coughing or chest tightness. In some cases, your GP may prescribe inhalers or, if bacterial infection is suspected, antibiotics. If symptoms persist or worsen, follow-up consultations or in-person care may be required.

Common Cold

  • The common cold is a viral infection that affects the upper respiratory tract, leading to symptoms such as a runny nose, sore throat, coughing, sneezing, and mild fever. It’s highly contagious, but usually mild and self-limiting, resolving within a week or so without the need for medical intervention.
  • During an online consultation, your GP can offer guidance on symptom relief, recommending over-the-counter medications, rest, hydration, and proper care to manage your symptoms. Although there is no cure for the common cold, your GP can advise on how to reduce discomfort and prevent complications. If symptoms worsen or last longer than expected, the GP may recommend further investigation to rule out other infections.

Flu (Influenza)

  • Flu (influenza) is a viral infection that affects the respiratory system and typically causes fever, body aches, chills, cough, sore throat, and fatigue. It can be more severe than the common cold, particularly in vulnerable populations like the elderly, young children, or those with weakened immune systems.
  • An online GP consultation can help assess the severity of your flu symptoms and provide advice on managing them. Your GP may recommend rest, hydration, and over-the-counter medications to relieve pain and reduce fever. For high-risk patients or severe cases, antiviral medications may be prescribed to shorten the duration of the illness. If complications like pneumonia arise or symptoms worsen, your GP may suggest seeking in-person care. Preventive flu vaccinations may also be discussed in consultation.

Mild to Moderate COPD Management (Chronic Obstructive Pulmonary Disease)

  • Chronic Obstructive Pulmonary Disease (COPD) is a progressive condition that affects the lungs, causing breathing difficulties, chronic cough, and mucus production. It is often linked to smoking or long-term exposure to harmful irritants. Managing COPD involves slowing its progression, reducing symptoms, and improving quality of life.
  • During an online consultation, your GP can assess the severity of your COPD symptoms and review your treatment plan. For mild to moderate COPD, your GP may adjust medications, such as bronchodilators or inhaled steroids, to help open airways and reduce inflammation. They may also offer advice on lifestyle changes, including smoking cessation and pulmonary rehabilitation exercises to improve lung function. Regular follow-up consultations can help monitor the condition and make necessary adjustments to your treatment plan.

Digestive Conditions

Acid Reflux (GORD)

  • Acid reflux, or gastro-oesophageal reflux disease (GORD), occurs when stomach acid flows back into the oesophagus, causing irritation and symptoms like heartburn, chest discomfort, regurgitation, and a sour taste in the mouth. It can be triggered by certain foods, stress, or lying down soon after eating. Over time, untreated GORD can lead to complications such as oesophageal damage or strictures.
  • During an online consultation, your GP can assess your symptoms and recommend dietary changes, lifestyle modifications (e.g., avoiding late meals, elevating your head while sleeping), and medications like antacids or proton pump inhibitors (PPIs) to manage symptoms. If symptoms persist or worsen, further tests such as an endoscopy may be recommended, and your GP can refer you to a specialist for additional care.

Irritable Bowel Syndrome (IBS)

  • Irritable Bowel Syndrome (IBS) is a common disorder affecting the large intestine, causing symptoms like abdominal pain, bloating, gas, diarrhoea, and constipation. The exact cause of IBS is not fully understood, but it is often triggered by certain foods, stress, or hormonal changes. While IBS is a chronic condition, it can be managed with proper treatment and lifestyle adjustments.
  • In an online GP consultation, your doctor can review your symptoms and medical history to help diagnose IBS. They may recommend dietary changes, such as following a low FODMAP diet, and prescribe medications to manage symptoms, including antispasmodics, laxatives, or antidiarrhoeals. Your GP may also suggest relaxation techniques to reduce stress, which can worsen IBS symptoms. Regular follow-up consultations can help track your progress and adjust your treatment plan as needed.

Constipation

  • Constipation occurs when bowel movements become infrequent or difficult to pass, often leading to hard stools, bloating, and discomfort. It can be caused by a lack of dietary fibre, dehydration, a sedentary lifestyle, or certain medications. While constipation is usually benign and easily treated, persistent or severe constipation can sometimes signal a more serious condition, such as bowel cancer, especially in older adults or those with a family history of the disease.
  • During an online GP consultation, your doctor will assess your symptoms and provide advice on managing constipation. They may recommend increasing your intake of fibre-rich foods, staying hydrated, and incorporating more physical activity into your routine. If necessary, your GP can suggest over-the-counter or prescription laxatives to relieve symptoms.
  • However, if constipation is accompanied by additional warning signs such as unexplained weight loss, blood in the stool, or persistent changes in bowel habits, it is important to rule out more serious conditions like bowel cancer. In such cases, your GP may recommend further testing, such as a colonoscopy, or refer you to a specialist for evaluation.

Diarrhoea (non-severe)

  • Diarrhoea is characterised by loose, watery stools and is often caused by infections (viral or bacterial), food intolerances, or digestive disorders. Non-severe diarrhoea usually resolves on its own within a few days but can lead to dehydration if not managed properly. Common symptoms include abdominal cramps, urgency, and frequent bowel movements.
  • During an online consultation, your GP will ask about your symptoms and possible triggers. They can provide advice on staying hydrated, suggest over-the-counter medications like loperamide, and recommend dietary changes (e.g., avoiding fatty or spicy foods) to help manage diarrhoea. If symptoms persist, are accompanied by blood or severe pain, or if dehydration occurs, your GP may recommend further tests or in-person care.

Haemorrhoids (Piles)

  • Haemorrhoids, commonly known as piles, are swollen blood vessels located in or around the rectum and anus. They can cause discomfort, itching, pain, and bleeding, particularly during bowel movements. Haemorrhoids can be triggered by straining during bowel movements, chronic constipation, or prolonged sitting.
  • During an online consultation, your GP can assess your symptoms and recommend appropriate treatment options, including over-the-counter creams, ointments, or suppositories to reduce inflammation and discomfort. Your doctor may also suggest lifestyle changes such as increasing fibre intake and staying hydrated to soften stools and prevent further irritation. In severe cases or if symptoms persist, your GP may refer you to a specialist for further evaluation or procedures to treat the haemorrhoids, such as banding or surgery.

Lactose Intolerance

  • Lactose intolerance occurs when the body is unable to properly digest lactose, a sugar found in dairy products, due to a deficiency in the enzyme lactase. This condition can cause symptoms like bloating, gas, diarrhoea, and abdominal pain after consuming dairy. While lactose intolerance is not life-threatening, it can be uncomfortable and may require dietary adjustments.
  • During an online consultation, your GP can help identify lactose intolerance by discussing your symptoms and reviewing your dietary habits. If needed, they may recommend tests to confirm the diagnosis. Treatment typically involves reducing or eliminating lactose from your diet, using lactose-free alternatives, or taking lactase supplements to help digest dairy. Your GP can provide guidance on maintaining a balanced diet while avoiding lactose and suggest calcium-rich alternatives to ensure you get essential nutrients.

Indigestion

  • Indigestion, also known as dyspepsia, refers to discomfort or pain in the upper abdomen, often experienced after eating. Symptoms include bloating, nausea, heartburn, and a feeling of fullness. Indigestion can be caused by overeating, consuming fatty or spicy foods, stress, or underlying conditions such as Reflux / GORD or gastritis.
  • An online GP consultation allows your doctor to assess your symptoms and recommend treatments to manage indigestion. These may include over-the-counter antacids, lifestyle changes such as smaller, more frequent meals, and avoiding trigger foods. If your indigestion is persistent or accompanied by concerning symptoms like weight loss, vomiting, or difficulty swallowing, your GP may refer you for further tests to rule out more serious conditions.

Minor Food Poisoning

  • Minor food poisoning occurs when you consume contaminated food or drink, leading to symptoms such as nausea, vomiting, diarrhoea, stomach cramps, and sometimes fever. Common causes of food poisoning include bacteria (such as Salmonella, E. coli, or Listeria), viruses (such as norovirus), or toxins produced by bacteria in improperly stored or prepared food. Symptoms typically begin a few hours to a few days after eating contaminated food and usually resolve within a few days.
  • During an online GP consultation, your doctor will assess your symptoms, dietary history, and possible sources of contamination to confirm the diagnosis. For mild cases of food poisoning, treatment usually involves resting, staying hydrated, and allowing the body to flush out the toxins. Your GP may recommend over-the-counter medications to manage symptoms like nausea or diarrhoea, and they will provide advice on maintaining hydration, especially if vomiting or diarrhoea is persistent.
  • If symptoms are severe, last longer than a few days, or are accompanied by signs of dehydration (such as dizziness, confusion, or reduced urination), your GP may advise seeking urgent medical attention. In rare cases, more serious infections may require antibiotics or hospitalisation for IV fluids.

Mental Health Conditions

Anxiety

  • Anxiety is a mental health condition that involves feelings of excessive worry, nervousness, or fear that can interfere with daily activities. It can manifest as physical symptoms such as a racing heart, sweating, restlessness, or trouble concentrating. Common types of anxiety disorders include Generalized Anxiety Disorder (GAD), panic disorder, and social anxiety disorder.
  • During an online GP consultation, your doctor can assess your symptoms, discuss any potential triggers, and recommend coping strategies to manage anxiety. Treatment may involve lifestyle adjustments, mindfulness techniques, or Cognitive Behavioural Therapy (CBT). In some cases, medications such as antidepressants or anti-anxiety drugs may be prescribed. Your GP may also refer you to a therapist or counsellor for further mental health support. Ongoing follow-up consultations can help track your progress and adjust treatments as needed.

Depression (mild to moderate)

  • Depression is a mental health condition that involves persistent feelings of sadness, hopelessness, and a loss of interest in activities once enjoyed. It can lead to fatigue, sleep disturbances, changes in appetite, and difficulty concentrating. Mild to moderate depression can significantly affect daily life but is typically manageable with the right treatment and support.
  • In an online GP consultation, your doctor will assess your symptoms and work with you to create a treatment plan tailored to your needs. Treatment for mild to moderate depression often involves lifestyle changes, talk therapy (such as CBT), and sometimes medication like antidepressants. Your GP can provide advice on improving sleep, exercise, and self-care routines to support mental well-being. If further mental health support is needed, they can refer you to a specialist or counsellor for therapy.

Stress Management

  • Stress is a normal response to challenging situations, but chronic or overwhelming stress can affect your physical and mental health. Symptoms of excessive stress may include headaches, difficulty sleeping, irritability, muscle tension, and a weakened immune system. Long-term stress can contribute to more serious health conditions, including anxiety, depression, and heart disease.
  • During an online GP consultation, your doctor will discuss your stress triggers, symptoms, and current coping mechanisms. They can offer practical advice on managing stress, such as relaxation techniques, mindfulness, exercise, and time management strategies. If needed, your GP may suggest talk therapy or counselling to address the underlying causes of stress and help you develop healthier coping skills. In some cases, medication may be prescribed to manage the physical symptoms of stress, such as insomnia or anxiety.

Insomnia

  • Insomnia is a common sleep disorder that makes it difficult to fall asleep, stay asleep, or get enough restful sleep. It can be caused by a variety of factors, including stress, anxiety, depression, poor sleep habits, or medical conditions. Insomnia often leads to daytime fatigue, irritability, difficulty concentrating, and a general feeling of being unwell.
  • During an online GP consultation, your doctor will assess your sleep patterns, lifestyle, and potential contributing factors to your insomnia. They may recommend improving sleep hygiene, such as establishing a consistent bedtime routine, reducing screen time before bed, or creating a comfortable sleep environment. In some cases, your GP may suggest short-term use of sleep aids or prescribe medication to help regulate sleep. For chronic insomnia, cognitive behavioural therapy for insomnia (CBT-I) may be recommended to address the underlying causes of your sleep issues.

Panic Attacks

  • Panic attacks are sudden episodes of intense fear or discomfort that can cause physical symptoms such as a racing heart, shortness of breath, chest pain, dizziness, and trembling. These attacks often come on unexpectedly and can be terrifying, even though they are not life-threatening. Panic attacks can occur as part of a panic disorder or in response to stress, anxiety, or trauma.
  • During an online GP consultation, your doctor will assess your symptoms, triggers, and medical history to determine if you are experiencing panic attacks. Treatment typically involves relaxation techniques, breathing exercises, and lifestyle changes to manage stress. Cognitive behavioural therapy (CBT) may be recommended to help you understand and manage the thoughts and behaviours associated with panic attacks. In some cases, medications such as antidepressants or anti-anxiety drugs may be prescribed for ongoing management.

Seasonal Affective Disorder (SAD)

  • Seasonal Affective Disorder (SAD) is a type of depression that occurs at certain times of the year, most commonly during the winter months when there is less sunlight. Symptoms of SAD include low energy, feelings of sadness, changes in sleep patterns, weight gain, and a lack of interest in activities. It is believed that the lack of sunlight during winter affects the body’s internal clock and serotonin levels, contributing to the onset of SAD.
  • During an online GP consultation, your doctor will assess your symptoms and history to determine if you are experiencing SAD. Treatment options may include light therapy (using a special lightbox that mimics natural sunlight), counselling, and lifestyle changes such as increasing outdoor activities during daylight hours. In some cases, your GP may prescribe antidepressant medications to help manage symptoms during the winter months. Regular follow-up consultations can help monitor your progress and adjust treatment as needed.

Generalised Anxiety Disorder (GAD)

  • Generalised Anxiety Disorder (GAD) is a chronic mental health condition characterised by excessive, uncontrollable worry about various aspects of daily life, such as work, health, finances, or relationships. Individuals with GAD often struggle with persistent anxiety that interferes with their ability to function, and they may experience physical symptoms like restlessness, fatigue, difficulty concentrating, muscle tension, and sleep disturbances.
  • During an online GP consultation, your doctor will assess your symptoms and medical history to determine if you have GAD. Treatment typically includes a combination of cognitive behavioural therapy (CBT) and lifestyle changes aimed at reducing stress and anxiety. Your GP may recommend mindfulness techniques, relaxation exercises, and strategies for managing worry. In some cases, medications such as antidepressants or anti-anxiety medications may be prescribed to help manage symptoms. Ongoing follow-up consultations can help monitor your progress and adjust treatment as necessary.

Musculoskeletal Conditions

Back Pain

  • Back pain is a common complaint that can arise from a variety of causes, such as muscle strain, poor posture, injury, or underlying conditions like herniated discs or arthritis. Back pain can range from mild discomfort to severe pain, making it difficult to move, stand, or perform daily activities.
  • During an online GP consultation, your doctor will assess your symptoms, medical history, and potential triggers to diagnose the cause of your back pain. They may recommend over-the-counter pain relievers, anti-inflammatory medications, or muscle relaxants to help manage pain. Your GP can also suggest exercises and stretches to strengthen your back muscles and improve posture. In cases where back pain persists or worsens, your GP may refer you for further imaging (such as an X-ray or MRI) or to a specialist for physiotherapy or further treatment.

Osteoarthritis

  • Osteoarthritis is a degenerative joint condition that occurs when the protective cartilage that cushions the ends of your bones wears down over time. It is most common in the knees, hips, hands, and spine, and it causes symptoms such as joint pain, stiffness, and swelling. Osteoarthritis typically develops with age and is often associated with joint overuse or previous injuries.
  • During an online GP consultation, your doctor can assess your symptoms and recommend treatments to manage the pain and improve joint function. These may include over-the-counter pain relief, anti-inflammatory medications, or topical creams. Lifestyle modifications such as maintaining a healthy weight, exercising to strengthen the muscles around the affected joint, and using heat or cold therapy may also be advised. If your symptoms are severe, your GP may refer you to a physiotherapist or specialist for further management or surgical options, such as joint replacement surgery.

Rheumatoid Arthritis

  • Rheumatoid arthritis (RA) is an autoimmune disorder in which the immune system attacks the lining of the joints, causing inflammation, pain, and swelling. Over time, this inflammation can lead to joint damage and deformities. RA typically affects smaller joints first, such as those in the hands and feet, but it can spread to larger joints and organs if left untreated.
  • During an online GP consultation, your doctor will evaluate your symptoms and medical history to assess the severity of your RA. Treatment typically involves managing inflammation with medications such as nonsteroidal anti-inflammatory drugs (NSAIDs) or disease-modifying antirheumatic drugs (DMARDs). Your GP may also recommend lifestyle adjustments, including exercises to improve joint mobility and reduce stiffness. In more severe cases, your GP will refer you to a rheumatologist for specialised care and possibly prescribe biologic therapies. Regular follow-up consultations are essential to monitor the progression of RA and adjust treatment as needed.

Tendonitis

  • Tendonitis is the inflammation of a tendon, often caused by repetitive motion or overuse. It commonly affects areas like the shoulders, elbows, wrists, knees, or heels. Symptoms include pain, tenderness, and mild swelling around the affected joint, which can make movement difficult.
  • In an online GP consultation, your doctor will assess your symptoms and recommend treatment, which typically includes rest, ice application, and anti-inflammatory medications. Your GP may also suggest specific exercises to strengthen the surrounding muscles or refer you to a physiotherapist for further care. If tendonitis persists, a referral for imaging or further specialist treatment might be recommended.

Muscle Sprains

  • Muscle strains occur when a muscle or tendon is overstretched or torn, while sprains involve the ligaments connecting bones to joints. Common symptoms include pain, swelling, bruising, and reduced mobility. Strains and sprains can result from sudden movements, overuse, or accidents during physical activity.
  • During an online GP consultation, your doctor will guide you through initial treatment, including rest, ice application, compression, and elevation (RICE method), as well as recommend pain relievers like ibuprofen. For more severe injuries, your GP may suggest physiotherapy or refer you for further testing, such as imaging, to rule out more serious damage.

Women's Health

Menstrual Irregularities

  • Menstrual irregularities refer to any changes in the regularity, frequency, or intensity of a woman’s menstrual cycle. These may include missed periods, unusually heavy or light periods, or irregular cycles. Causes can range from stress and hormonal imbalances to underlying conditions like polycystic ovary syndrome (PCOS) or thyroid disorders.
  • During an online GP consultation, your doctor will assess your symptoms, discuss possible causes, and may recommend blood tests or imaging if needed. Treatment will depend on the underlying cause, and may involve hormonal therapies, lifestyle adjustments, or further specialist referrals.

PMS (Premenstrual Syndrome)

  • Premenstrual Syndrome (PMS) refers to a group of physical and emotional symptoms that occur in the days leading up to menstruation. Common symptoms include mood swings, bloating, fatigue, breast tenderness, and irritability. While symptoms vary from person to person, they can significantly affect daily life for some women.
  • An online GP can help assess the severity of your PMS and recommend treatments to alleviate symptoms, including lifestyle modifications, dietary changes, or over-the-counter pain relief. In some cases, hormonal treatments such as contraceptive pills or antidepressants may be prescribed to help manage more severe symptoms.

Menopause Symptoms

  • Menopause marks the end of a woman’s reproductive years, typically occurring between the ages of 45 and 55. Symptoms can include hot flashes, night sweats, mood changes, vaginal dryness, and sleep disturbances. These changes occur as the body’s hormone levels fluctuate and eventually decline.
  • In an online consultation, your GP can discuss your symptoms and provide guidance on managing menopause. Treatment options may include lifestyle changes, hormone replacement therapy (HRT), or medications to address specific symptoms such as hot flashes or mood swings. Your GP can also offer advice on maintaining bone health and overall well-being during menopause.

Vaginal Thrush

  • Vaginal thrush, also known as a yeast infection, is caused by an overgrowth of the fungus Candida. Common symptoms include itching, soreness, a thick white discharge, and discomfort during urination or intercourse. Thrush can be triggered by factors like antibiotics, hormonal changes, or weakened immunity.
  • During an online GP consultation, your doctor can diagnose thrush based on your symptoms and provide treatment options such as antifungal creams, tablets, or pessaries. In recurring cases, your GP may advise on lifestyle adjustments to prevent future infections or recommend further testing.

Urinary Tract Infections (UTIs)

  • A urinary tract infection (UTI) occurs when bacteria enter the urinary system, causing symptoms such as pain or burning during urination, frequent urination, and lower abdominal discomfort. UTIs are more common in women but can affect anyone.
  • During an online GP consultation, your doctor will assess your symptoms and may prescribe antibiotics to clear the infection. Your GP will also advise on staying hydrated and other ways to prevent future UTIs. If you experience frequent UTIs, further investigation may be recommended to rule out underlying causes.

Polycystic Ovary Syndrome (PCOS) (management)

  • Polycystic Ovary Syndrome (PCOS) is a hormonal disorder that affects women of reproductive age. Symptoms may include irregular periods, weight gain, excess hair growth, and fertility issues. PCOS is linked to insulin resistance and can increase the risk of developing type 2 diabetes.
  • An online GP can help manage PCOS by discussing lifestyle changes, such as diet and exercise, that can improve symptoms. Treatment may also involve hormonal therapies, such as birth control pills, to regulate periods and manage other symptoms. For fertility concerns, your GP may refer you to a specialist for further treatment.

Dysmenorrhea (Painful Periods)

  • Dysmenorrhea refers to painful menstrual cramps that occur before or during menstruation. It can range from mild discomfort to severe pain that affects daily activities. Primary dysmenorrhea is common and occurs due to natural uterine contractions, while secondary dysmenorrhea is often linked to underlying conditions like endometriosis or fibroids.
  • During an online GP consultation, your doctor will assess your symptoms and may recommend treatments such as over-the-counter pain relievers (e.g., ibuprofen), hormonal contraceptives, or lifestyle changes like exercise and heat therapy. If the pain is severe or persistent, further investigations or referrals to a specialist may be necessary to rule out conditions such as endometriosis or ovarian cysts.

Fertility Concerns

  • Fertility concerns arise when a couple is having difficulty conceiving after trying for a significant period, usually a year for women under 35 and six months for women over 35. Fertility issues can be caused by a range of factors, including ovulation disorders, male fertility problems, or lifestyle factors like stress or weight.
  • An online GP consultation serves as an important first step in addressing fertility concerns. Your doctor will review your medical history, discuss any potential contributing factors, and recommend initial tests, such as hormone level assessments or semen analysis for your partner. Based on the findings, your GP may provide advice on lifestyle modifications and refer you to a fertility specialist for further evaluation and treatment.

Men’s Health

Erectile Dysfunction

  • Erectile Dysfunction (ED) is the inability to achieve or maintain an erection sufficient for sexual activity. It can be caused by physical issues such as cardiovascular disease, diabetes, or hormonal imbalances, as well as psychological factors like stress, anxiety, or depression. ED can have a significant impact on self-esteem and relationships.
  • During an online GP consultation, your doctor will assess your symptoms, medical history, and potential contributing factors. Treatment options may include lifestyle changes, medications such as PDE5 inhibitors (e.g., sildenafil), or addressing underlying conditions. If necessary, your GP may refer you to a specialist, such as a urologist or psychologist, for further evaluation and management.

Premature Ejaculation

  • Premature Ejaculation (PE) is a common sexual concern where ejaculation occurs sooner than desired during sexual activity. It can be caused by psychological factors like anxiety or stress, or physical factors such as hormonal imbalances. PE can affect sexual satisfaction and relationships but is treatable with the right approach.
  • In an online GP consultation, your doctor will evaluate your symptoms and provide advice on managing PE. Treatment options may include behavioural techniques, topical anaesthetics, or medications such as selective serotonin reuptake inhibitors (SSRIs). Your GP may also offer advice on lifestyle changes to reduce stress and anxiety, or recommend seeing a specialist if necessary.

Hair Loss (e.g., male pattern baldness)

  • Male pattern baldness (androgenetic alopecia) is the most common cause of hair loss in men, typically resulting in thinning hair or receding hairlines. It is largely influenced by genetics and hormonal changes. Hair loss can also be linked to other factors, such as stress, nutritional deficiencies, or medical conditions.
  • During an online GP consultation, your doctor will assess the pattern of hair loss and may recommend treatment options such as topical minoxidil or oral medications like finasteride to slow hair loss and encourage regrowth. Your GP may also provide advice on diet and lifestyle changes to support hair health. In some cases, referral to a dermatologist or hair specialist may be recommended for advanced treatments like hair transplants.

Prostate Health Concerns

  • Prostate health is a common concern for men, particularly as they age. The prostate gland, which plays a role in producing semen, can become enlarged (benign prostatic hyperplasia – BPH), leading to symptoms like difficulty urinating, a weak urine stream, or frequent nighttime urination. Other prostate issues include prostatitis (inflammation of the prostate) or, more rarely, prostate cancer.
  • During an online GP consultation, your doctor will discuss your symptoms, medical history, and any concerns you have regarding prostate health. For benign conditions such as BPH, treatment options might include medications to reduce symptoms or lifestyle changes. If your symptoms raise concerns about more serious conditions like prostate cancer, your GP may recommend further tests, such as a prostate-specific antigen (PSA) blood test or refer you to a specialist for further evaluation.

Low Testosterone Symptoms

  • Low testosterone, also known as hypogonadism, occurs when the body produces insufficient levels of the hormone testosterone, which is crucial for maintaining muscle mass, bone density, and sexual health. Symptoms of low testosterone can include fatigue, reduced libido, erectile dysfunction, mood changes, and decreased muscle strength.
  • In an online consultation, your GP can assess your symptoms and may order a blood test to measure testosterone levels. If low testosterone is diagnosed, your doctor may recommend lifestyle changes, such as improving diet and exercise habits, or suggest hormone replacement therapy (HRT) if appropriate. For more complex cases, you may be referred to an endocrinologist for further investigation and management.

Neurological Conditions

Headaches and Migraines

  • Headaches are a common ailment that can range from mild discomfort to severe, debilitating pain. Migraines are a specific type of headache often accompanied by symptoms such as nausea, sensitivity to light or sound, and visual disturbances. Migraine attacks can last for hours or even days and can severely impact daily life.
  • During an online GP consultation, your doctor will ask about the frequency, intensity, and nature of your headaches, along with any associated symptoms. Treatment may involve over-the-counter pain relief or prescription medications such as triptans for migraines. Your GP can also help identify triggers, such as certain foods, stress, or hormonal changes, and suggest preventive measures. If necessary, your GP may refer you to a neurologist for further evaluation.

Tension Headaches

  • Tension headaches are the most common type of headache, often described as a band of pressure or tightness around the head. They can be triggered by stress, poor posture, fatigue, or muscle tension in the neck and shoulders. Tension headaches are generally mild to moderate in intensity and not usually accompanied by other symptoms like nausea or visual disturbances.
  • An online GP consultation can help identify the cause of your tension headaches and recommend treatments. These may include over-the-counter pain relievers, muscle relaxation techniques, and lifestyle modifications to reduce stress and improve posture. Your GP may also suggest physical therapy or stress management techniques if tension headaches are recurrent.

Dizziness (non-severe)

  • Dizziness is a sensation of lightheadedness or feeling unsteady, which can result from various causes such as dehydration, low blood pressure, viral infections affecting the inner ear (e.g., vertigo), or anxiety. While dizziness is often temporary and harmless, persistent or recurrent dizziness may require further investigation.
  • During an online GP consultation, your doctor will assess your symptoms, discuss any potential triggers (e.g., recent illness, standing up quickly), and provide advice on managing dizziness. Treatment may involve staying hydrated, avoiding sudden movements, or managing underlying conditions such as low blood pressure. If dizziness is accompanied by more concerning symptoms, such as hearing loss or severe imbalance, your GP may refer you for further tests or specialist care.

Endocrine Conditions

Diabetes Management and Prediabetes

  • Diabetes is a chronic condition where the body either doesn’t produce enough insulin or can’t use it effectively, leading to high blood sugar levels. Type 2 diabetes is the most common form and is often linked to lifestyle factors, while prediabetes is a state where blood sugar levels are elevated but not yet high enough to be classified as diabetes. Managing diabetes is essential to prevent complications such as heart disease, kidney problems, and nerve damage.
  • During an online consultation, your GP can assess your blood sugar levels, review any existing treatments, and offer advice on managing diabetes through lifestyle changes, such as improving diet, increasing physical activity, and weight management. If needed, your GP can adjust your medication, such as metformin or insulin therapy, and provide guidance on monitoring your blood sugar at home. Regular follow-ups are essential to ensure proper management of the condition and prevent progression in prediabetes.

Polycystic Ovary Syndrome (PCOS)

  • Polycystic Ovary Syndrome (PCOS) is a hormonal disorder that affects women of reproductive age. It is characterised by irregular periods, excess androgen (male hormone) levels, and the presence of small cysts on the ovaries. Common symptoms include weight gain, acne, excess hair growth, and fertility issues. PCOS is often linked to insulin resistance, which can increase the risk of developing type 2 diabetes.
  • During an online GP consultation, your doctor will assess your symptoms and may recommend blood tests or an ultrasound to confirm the diagnosis. Management of PCOS often includes lifestyle changes, such as diet and exercise, to help regulate periods and manage symptoms. Hormonal treatments, such as birth control pills or medications like metformin, may also be prescribed to address symptoms like irregular periods or insulin resistance. Your GP can monitor your condition and provide guidance on managing the long-term effects of PCOS, including fertility concerns.

Weight Management

  • Weight management is key to maintaining overall health and preventing or managing conditions like obesity, diabetes, high blood pressure, and heart disease. It typically involves a combination of healthy eating, regular physical activity, and lifestyle changes. For individuals struggling to lose or maintain weight despite these efforts, additional medical support may be required.
  • During an online GP consultation, your doctor will assess your current weight, lifestyle habits, and any underlying conditions that may be contributing to weight gain or difficulty losing weight. Your GP can provide tailored advice on diet and exercise, and, if necessary, prescribe medications to aid in weight loss. This may include GLP-1 receptor agonists like Ozempic (semaglutide), which helps regulate appetite and blood sugar levels, making it easier to lose weight in conjunction with lifestyle changes.
  • Your GP will monitor your progress through follow-up consultations, adjusting the treatment plan as needed. In some cases, your GP may refer you to a dietitian or specialist for additional support.

Cardiovascular Conditions

Hypertension (High Blood Pressure)

  • Hypertension, or high blood pressure, occurs when the force of the blood against the artery walls is too high, which can lead to serious health complications such as heart disease, stroke, and kidney damage. It often has no symptoms, making regular monitoring essential for early detection and management.
  • During an online GP consultation, your doctor can assess your blood pressure readings and review any symptoms or risk factors you may have, such as family history, diet, or lifestyle habits. Treatment typically involves lifestyle changes, including reducing salt intake, increasing physical activity, and managing stress. If necessary, your GP may prescribe antihypertensive medications like ACE inhibitors, beta-blockers, or diuretics to help control blood pressure. Regular follow-up consultations will be arranged to monitor your progress and adjust medications as needed

High Cholesterol

  • High cholesterol occurs when there is an excess of cholesterol in the blood, which can lead to the buildup of fatty deposits in the arteries. This increases the risk of heart disease and stroke. Cholesterol is influenced by both genetic factors and lifestyle choices such as diet and physical activity.
  • During an online GP consultation, your doctor can review your cholesterol levels through blood tests and assess your overall cardiovascular risk. Management typically includes dietary adjustments, such as reducing saturated fat intake, increasing fibre, and adopting heart-healthy eating habits. Exercise and lifestyle changes are also crucial. If lifestyle changes are insufficient to lower cholesterol levels, your GP may prescribe medications such as statins to reduce the risk of cardiovascular complications. Regular monitoring of cholesterol levels will be arranged through follow-up consultations.

Sexual Health

STIs (screening, advice, treatment)

  • Sexually transmitted infections (STIs) are infections passed through sexual contact, and they can affect anyone who is sexually active. Common STIs include chlamydia, gonorrhoea, syphilis, HIV, herpes, and HPV. Many STIs are asymptomatic, making regular screening important to prevent complications and stop the spread of infection.
  • During an online GP consultation, your doctor can assess your risk, provide advice on safe sex practices, and recommend appropriate STI screening tests. Some tests can be done via home testing kits sent to you, which can be returned for analysis. If an infection is detected, your GP will prescribe the appropriate treatment, such as antibiotics or antiviral medication, depending on the infection. Your GP will also discuss the importance of informing sexual partners and provide advice on preventing future infections.

Sexual Dysfunction (Male and Female)

  • Sexual dysfunction refers to issues that prevent individuals from experiencing satisfaction during sexual activity. For men, this may include erectile dysfunction or premature ejaculation. For women, it could involve low libido, difficulty achieving orgasm, or vaginal dryness. Sexual dysfunction can be caused by physical, psychological, or hormonal factors.
  • During an online consultation, your GP will discuss your symptoms and any underlying causes, such as stress, relationship issues, or hormonal imbalances. Treatment options vary depending on the cause and may include lifestyle changes, medication (such as sildenafil for erectile dysfunction), or counselling. In some cases, your GP may refer you to a specialist, such as a urologist, gynaecologist, or sexual health therapist, for further evaluation and treatment.

Pain During Intercourse

  • Pain during intercourse, also known as dyspareunia, can affect both men and women and may result from various physical or emotional causes. For women, common causes include vaginal dryness, infections, or conditions like endometriosis. For men, pain can be caused by infections, skin conditions, or issues like Peyronie’s disease.
  • During an online GP consultation, your doctor will assess your symptoms and medical history to determine the underlying cause of the pain. Treatment will depend on the diagnosis and may include medications to address infections, hormone therapies for conditions like vaginal dryness, or pain management strategies. Your GP may also recommend further tests or refer you to a specialist for more in-depth treatment if necessary.

Genital Warts

  • Genital warts are a common sexually transmitted infection caused by certain strains of the human papillomavirus (HPV). They appear as small, flesh-colored bumps on the genital or anal areas and may cause discomfort, itching, or irritation, though they are often painless. While genital warts can be treated, the HPV virus may remain in the body, leading to potential recurrence.
  • During an online GP consultation, your doctor can assess your symptoms and provide advice on treatment options. Prescription treatments such as topical creams (e.g., imiquimod or podophyllotoxin) may be recommended to help clear the warts. In some cases, your GP may refer you to a specialist for cryotherapy or other removal methods if the warts are persistent or troublesome. Safe sexual practices will also be discussed to prevent transmission.

Vaginal Discharge

  • Vaginal discharge is a normal part of the reproductive system, but changes in colour, consistency, or smell may indicate an infection or other underlying conditions, such as bacterial vaginosis (BV), yeast infections, or sexually transmitted infections (STIs). Symptoms that accompany unusual discharge, like itching, burning, or pain, may require medical attention.
  • During an online GP consultation, your doctor will ask about your symptoms and may recommend further testing, such as a swab test, to identify the cause. Depending on the diagnosis, your GP may prescribe antibiotics or antifungal treatments to address infections like BV, thrush, or STIs. Your GP will also provide advice on maintaining vaginal health and preventing recurrent infections.

HIV PrEP Consultation

  • Pre-exposure prophylaxis (PrEP) is a preventive treatment for individuals at high risk of contracting HIV. It involves taking medication (such as Truvada or Descovy) daily or on-demand to significantly reduce the risk of HIV infection. PrEP is particularly recommended for those in high-risk groups, such as individuals with HIV-positive partners, men who have sex with men, or people who engage in high-risk sexual behaviours.
  • During an online GP consultation, your doctor can assess your risk of HIV exposure and determine if PrEP is suitable for you. If appropriate, your GP will prescribe PrEP and discuss how to take it effectively, as well as the importance of regular follow-up appointments for monitoring kidney function and ensuring continued HIV protection. Routine HIV testing and safe sex practices will also be discussed as part of the ongoing care.

Urinary Conditions

Urinary Tract Infections (UTIs)

  • Urinary tract infections (UTIs) are bacterial infections that affect any part of the urinary system, including the bladder (cystitis), urethra (urethritis), or kidneys (pyelonephritis). Common symptoms include a burning sensation during urination, frequent urge to urinate, and cloudy or strong-smelling urine. UTIs are more common in women but can affect anyone.
  • During an online GP consultation, your doctor will assess your symptoms and may prescribe antibiotics to treat the infection. You will also receive advice on staying hydrated and strategies for preventing recurrent UTIs, such as proper hygiene and, in some cases, prophylactic antibiotics. For more severe or recurring UTIs, your GP may recommend further tests or referral to a specialist.

Incontinence

  • Mild incontinence refers to the unintentional leakage of urine, which can occur during activities like coughing, sneezing, or exercising (stress incontinence) or from a sudden, strong urge to urinate (urge incontinence). It is often caused by weak pelvic floor muscles, hormonal changes, or underlying medical conditions.
  • In an online GP consultation, your doctor can evaluate the type and cause of your incontinence and suggest lifestyle changes, such as bladder training, pelvic floor exercises (Kegel exercises), and dietary adjustments. In some cases, medications may be prescribed to control symptoms. If necessary, your GP may refer you to a specialist, such as a urologist or physiotherapist, for further treatment.

Prostatitis

  • Prostatitis is inflammation of the prostate gland, often caused by bacterial infections but can also be non-bacterial. It can cause symptoms like pelvic pain, pain during urination, frequent urination, or difficulty urinating. Prostatitis can be acute (sudden onset) or chronic, lasting for weeks or months.
  • During an online GP consultation, your doctor will assess your symptoms and may prescribe antibiotics if bacterial prostatitis is suspected. For non-bacterial cases, treatment may involve anti-inflammatory medications or other pain-relieving strategies. Your GP may recommend lifestyle changes, such as avoiding caffeine and alcohol, and if symptoms persist, a referral to a urologist may be made for further evaluation and treatment.

Interstitial Cystitis

  • Interstitial cystitis (IC), also known as painful bladder syndrome, is a chronic condition that causes bladder pressure, pelvic pain, and frequent urination. Unlike typical UTIs, IC is not caused by a bacterial infection, and the exact cause is unclear. Symptoms can range from mild discomfort to severe pain and can significantly impact quality of life.
  • During an online GP consultation, your doctor will discuss your symptoms and may recommend treatments such as bladder retraining, dietary changes to avoid trigger foods, and medications to manage pain or inflammation. In more severe cases, your GP may refer you to a urologist for further testing and specialised treatments, such as bladder instillations or physical therapy to alleviate symptoms.

Paediatric Conditions

Ear Infections

    • Ear infections in children can be classified as either middle ear infections (otitis media) or outer ear infections (otitis externa), also known as “swimmer’s ear.” Each type presents differently and may require distinct treatments.
  • Middle Ear Infections (Otitis Media)
      • Middle ear infections occur when fluid builds up behind the eardrum, typically due to bacterial or viral infections. They are common in children and cause symptoms such as ear pain, irritability, difficulty hearing, and sometimes fever. Younger children may tug at their ears or have trouble sleeping.
      • During an online GP consultation, your doctor will assess your child’s symptoms and determine whether antibiotics are needed. In many cases, especially when the infection is mild or viral in nature, antibiotics are not prescribed right away. Your GP may recommend a “watchful waiting” approach, using over-the-counter pain relievers such as paracetamol or ibuprofen to manage symptoms. If symptoms do not improve after a few days, or in certain scenarios, antibiotics may need to be prescribed.
  • Outer Ear Infections (Otitis Externa)
    • Outer ear infections, or “swimmer’s ear,” occur when the outer ear canal becomes inflamed, often due to moisture trapped in the ear or injury from cleaning the ears. Symptoms include itching, redness, pain (especially when touching the ear), and discharge from the ear.
    • In an online consultation, your GP will assess the severity of the infection. Treatment for outer ear infections usually includes antibiotic or steroid ear drops to reduce inflammation and clear the infection. Your GP will also advise on keeping the ear dry and avoiding irritants like cotton swabs or swimming during treatment. Pain relief, such as ibuprofen or paracetamol, may be recommended to ease discomfort.

Cough and Cold

  • Coughs and colds are frequent in children, especially during colder months. These infections are usually caused by viruses and present with symptoms like a runny nose, sore throat, mild fever, cough, and fatigue. Most cases resolve on their own within a week or two.
  • In an online GP consultation, your doctor will assess your child’s symptoms and provide guidance on how to manage the illness at home. Recommendations may include ensuring your child stays hydrated, using saline drops or a humidifier to ease congestion, and providing appropriate over-the-counter remedies. Since most colds are viral, antibiotics are typically not required. Your GP will also offer advice on when to seek further medical attention if symptoms worsen or last longer than expected.

Croup

  • Croup is a common viral respiratory infection in children, usually affecting those between 6 months and 3 years old. It causes inflammation of the upper airway, leading to a distinctive “barking” cough, hoarseness, and stridor (a high-pitched noise when breathing). Croup often worsens at night and can cause difficulty breathing in more severe cases.
  • During an online GP consultation, your doctor will assess your child’s symptoms and provide advice on managing mild to moderate croup at home. Treatments may include using a cool-mist humidifier, ensuring your child stays hydrated, and offering pain relief like paracetamol or ibuprofen to reduce discomfort. In some cases, the GP may prescribe a corticosteroid to reduce airway inflammation. If symptoms worsen or your child has difficulty breathing, you will be advised to seek in-person care or emergency treatment.

Rashes (e.g., chickenpox, hand-foot-mouth disease)

  • Rashes are a common occurrence in children and can result from a variety of causes, including viral infections like chickenpox or hand-foot-mouth disease (HFMD). Chickenpox presents with itchy, blister-like spots, while HFMD is characterised by a rash on the hands, feet, and mouth, accompanied by a fever and mouth sores.
  • During an online GP consultation, your doctor can assess the appearance and severity of the rash and provide advice on managing symptoms at home. Treatment for viral rashes typically includes keeping the child comfortable, managing fever with paracetamol, and providing antihistamines or soothing lotions to reduce itching. Your GP will offer advice on how to prevent the spread of infections and when to seek in-person care if complications like secondary skin infections arise.

Impetigo

  • Impetigo is a highly contagious bacterial skin infection, commonly affecting children. It often appears as red sores or blisters around the mouth, nose, or other areas of the body. These sores can burst and form a yellowish-brown crust. Impetigo is usually caused by Staphylococcus or Streptococcus bacteria and can spread easily through close contact, making it common in school-age children.
  • During an online GP consultation, your doctor will assess your child’s symptoms and confirm the diagnosis based on the appearance of the sores. Treatment typically involves antibiotic ointments or creams applied directly to the affected areas. In more widespread cases, oral antibiotics may be prescribed. Your GP will also provide advice on hygiene measures to prevent the infection from spreading to others, such as keeping the sores clean, covering them with dressings, and avoiding sharing towels or clothing. It’s important to keep your child home from school or nursery until the infection is no longer contagious, usually 24 to 48 hours after starting antibiotics.

ENT (Ear, Nose, Throat) Conditions

Sinusitis

  • Sinusitis is the inflammation of the sinuses, commonly caused by viral infections, allergies, or less frequently, bacteria. Symptoms include facial pain or pressure, nasal congestion, thick nasal discharge, headache, and sometimes fever. Acute sinusitis lasts less than four weeks, while chronic sinusitis can persist for much longer.
  • During an online GP consultation, your doctor will assess your symptoms and medical history. For viral or mild cases of sinusitis, treatment focuses on symptom relief, including the use of nasal corticosteroid sprays (such as fluticasone or mometasone), which help reduce inflammation in the nasal passages. Other recommended treatments may include decongestants, saline nasal sprays, steam inhalation, and pain relievers like paracetamol or ibuprofen.
  • If bacterial sinusitis is suspected or symptoms last more than 10 days without improvement, your GP may prescribe antibiotics in addition to nasal steroids. Chronic or recurrent cases may require further investigation and referral to an ear, nose, and throat (ENT) specialist for specialised treatment, such as imaging or sinus drainage procedures.

Ear Infections

  • Ear infections in adults are less common than in children, but when they occur, they are usually mild and may affect the outer ear (otitis externa) or middle ear (otitis media). Symptoms of outer ear infections include ear pain, itching, and sometimes discharge, while middle ear infections may cause ear pressure, reduced hearing, and discomfort.
  • During an online GP consultation, your doctor will assess your symptoms and advise appropriate treatment. For outer ear infections (swimmer’s ear), ear drops containing antibiotics or steroids may be prescribed to reduce inflammation. In the case of mild middle ear infections, symptom relief with painkillers and decongestants may be recommended. Antibiotics may be considered if the infection is bacterial and not improving on its own. Your GP will also provide advice on avoiding further irritation, such as keeping the ear dry and avoiding cotton swabs.

Sore Throat and Tonsillitis

  • A sore throat can result from viral infections (such as the common cold or flu), bacterial infections (like strep throat), or irritants such as allergens or dry air. Symptoms include throat pain, difficulty swallowing, and swollen glands. Viral sore throats are typically self-limiting, while bacterial infections may require antibiotic treatment.
  • During an online GP consultation, your doctor will assess the severity and duration of your symptoms. For viral infections, treatment involves managing symptoms with over-the-counter pain relievers, throat lozenges, and warm saltwater gargles. If a bacterial infection like strep throat is suspected, your GP may prescribe antibiotics. In cases of recurrent sore throats or if symptoms persist, further tests or a referral to an ENT specialist may be advised.

Hay Fever (Allergic Rhinitis)

  • Hay fever, or allergic rhinitis, occurs when the immune system overreacts to airborne allergens such as pollen, leading to symptoms like sneezing, runny nose, itchy eyes, and nasal congestion. These seasonal allergies are common and can range from mild to severe, depending on exposure and individual sensitivity.
  • During an online GP consultation, your doctor can diagnose hay fever based on your symptoms and medical history. They may recommend antihistamines, nasal sprays, or eye drops to manage symptoms and provide advice on reducing exposure to allergens. In more persistent or severe cases, prescription medications may be suggested. Your GP can also discuss long-term options such as allergy shots (immunotherapy) for those who experience significant discomfort each season.

Tinnitus / Vertigo

    • Tinnitus and vertigo are common symptoms of underlying ear-related issues and often overlap in conditions affecting the inner ear. Both can significantly affect balance, hearing, and quality of life, and are typically associated with disorders of the inner ear, such as Ménière’s diseasevestibular neuritis, or benign paroxysmal positional vertigo (BPPV).
  • Tinnitus
      • Tinnitus involves hearing sounds such as ringing, buzzing, or humming when there is no external sound source. It can result from inner ear damage, age-related hearing loss, prolonged exposure to loud noises, or ear infections. In an ENT context, tinnitus can sometimes be linked to more serious conditions like Ménière’s disease, where it co-occurs with vertigo and hearing loss.
      • During an online GP consultation, your doctor will assess your tinnitus symptoms and may refer you to an ENT specialist if an inner ear disorder is suspected. Treatment often includes managing symptoms through sound therapy, hearing aids, or medication to address underlying issues like inflammation or infections. An ENT specialist may recommend more specific treatments, such as tinnitus retraining therapy or earwax removal.
  • Vertigo
    • Vertigo is the sensation of spinning or dizziness, often caused by issues within the inner ear that affect balance. It can be triggered by BPPV, vestibular neuritis, or labyrinthitis, and is frequently associated with nausea and unsteadiness. Ménière’s disease, which causes episodes of vertigo alongside tinnitus and hearing loss, is another potential cause.
    • In an online GP consultation, your doctor will evaluate your symptoms and may suggest treatments such as over-the-counter medications to relieve nausea and dizziness (e.g., prochlorperazine or antihistamines). For more persistent or severe cases, your GP may refer you to an ENT specialist for further evaluation. ENT management of vertigo may involve vestibular rehabilitation therapy (VRT), Epley manoeuvres for BPPV, or medications to reduce fluid in the ear for conditions like Ménière’s disease. Imaging or balance tests may also be recommended for diagnosis.
  • If tinnitus or vertigo symptoms persist, worsen, or are accompanied by hearing loss, balance issues, or other neurological symptoms, your GP may refer you to an ENT specialist. These conditions may require specialised tests, such as hearing exams, MRI or CT scans, or vestibular function tests, to identify the underlying cause and develop a tailored treatment plan.